CUSTOMER SERVICE
SHIPPING & DELIVERY
We offer multiple shipping options to ensure your research materials arrive safely and promptly:
Free Shipping: Available on all orders over $200.00 (Grand Total).
Shipping Methods: We offer USPS Priority, FedEx 2 Day (2 business days), FedEx Overnight, FedEx Overnight – Signature Required, and FedEx Saturday Delivery (for orders placed on Fridays before noon PST).
Processing Times: Orders placed, paid, and processed before 12 noon PST typically ship out the same business day. Orders processed after 12 noon PST, or on weekends and holidays, will ship the following business day.
PRIVACY & SECURITY
When your order is submitted online, you are protected by 256-bit SSL (Secure Socket Layer) encryption technology on our secure server. We take your privacy very seriously and follow all federal and state privacy laws to ensure your information is completely secure and confidential. We will not release your personal or order information to third parties and will not use your information for any purpose other than fulfilling your order.
RETURNS & REPLACEMENTS
Due to strict regulations regarding the sale of our products, returns are prohibited. However, in the event that an order is shipped incorrectly or the items received do not match your order, please contact us by email immediately. We will verify the error and issue a replacement of your original order at no additional cost.
ORDERING
You may order from Animus Peptides 24 hours a day, 7 days a week through our secure website. After your order is submitted and payment is successfully received, your order will be filled, properly packaged, and shipped via a reputable delivery service such as USPS or FedEx. We will contact you with tracking details once your order has been dispatched.
PAYMENT, PRICING & PROMOTIONS
We accept payments via all major credit cards. We provide both individual pricing and wholesale bulk pricing for larger research requirements. Please refer to our product pages for quantity discounts. For inquiries regarding large-scale bulk discounts, please contact us directly via email.
VIEWING ORDERS & ACCOUNT STATUS
During checkout, you have the option to register an account or check out as a guest. We encourage registration as it allows you to:
Check real-time order status.
Access and view your past order history.
Update account information and speed up future checkouts. If you choose to check out as a guest and have questions regarding your order, please contact us via email for assistance.
SATISFACTION GUARANTEED
We are committed to providing outstanding quality and service to the research community. If you have any questions or issues regarding our service, please contact us to let us know. We respond to all inquiries to ensure your needs are met.
CONTACT US
For all inquiries, please contact us at: Jayden@animuspeptides.com
